Frequently Asked Questions
Q1
What is the material of the shelves and racks?
All our shelves and racks are manufactured using high-grade steel Q235B for optimal strength and long-term durability.
Q2
Can I customize the shelf and rack to my specific dimensions and load capacity?
Yes, customization is fully supported! We manufacture according to your sizing demands and specific load capacity requirements.
Q3
Can you help us design our store or warehouse layout?
Yes! We have a professional in-house design team ready to plan your layout. It will be helpful to share information about the type of goods you plan to store or display.
Q4
How are product prices calculated?
Our pricing depends on the load capacity requirements, the number of layers, and the dimensions needed for your specific setup.
Q5
How can I optimize the setup cost for my supermarket or warehouse?
Using a combination of starter units and add-on units can save both cost and space. An add-on unit shares an upright with the starter unit, allowing you to link multiple sections efficiently.
Q6
What is the typical delivery schedule?
Standard delivery is within 15 working days following contract signing and deposit receipt. The exact delivery time depends on your order quantity.